Starting in 2008, Google’s statisticians began “Project Oxygen”.* The plan was to statistically analyze years of performance reviews to identify which behaviors were associated with the best performing managers. The methodology also allowed them to rank-order the behaviors. Here they are, from top to bottom:
- Be a good coach. Provide specific, constructive feedback.
- Empower your team and don’t micromanage.
- Express interest in team member success and personal well being.
- Be productive and results-oriented.
- Be a good communicator and listener.
- Help your employees with career development.
- Have a clear vision and strategy for the team.
- Have key technical skills and use them to help your team.
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